West Virginia public guide · Official sources checked July 29, 2026Sources · Report a correction
Beyond ChildhoodWest Virginia human help

A parent-first guide to West Virginia adult services

Turn West Virginia’s DD waiver system into the next action you can complete.

Choose the situation that fits. Every action shows where to start, what to prepare, what happens next, what proof to save, and who to contact when progress stops.

No accountNo answers transmitted or savedOfficial sources firstNot an eligibility decision
Immediate danger? Call 911. For crisis or emotional support, call or text 988. To report suspected abuse or neglect, use West Virginia's 24-hour Adult Protective Services centralized intake route, the official facility route when applicable, or law enforcement.

Human help at any point

Start by submitting the IDDW application to Acentra Health

Save the application and submission proof. If no response arrives within five business days, call Acentra. When the approved-psychologist packet arrives, return your choice within 14 days, schedule the evaluation, and track medical eligibility, DoHS financial eligibility, available program space, enrollment, planning, and delivery separately.

Start the West Virginia IDDW application

Build a West Virginia action plan

Which situation is closest?

Your choice is used only in this page. Nothing is sent or saved.

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All six West Virginia starting situations

JNY-WV-02

Evaluation, medical eligibility, financial eligibility, capacity, or ownership is unresolved

Separate the Acentra evaluation, medical decision, DoHS financial decision, available space, and every owner.

Read the step-by-step guides
  1. Return the psychologist choice within the current official window, schedule the evaluation, and preserve the medical decision.
  2. Use the current West Virginia Medicaid route when coverage or financial eligibility must be established or maintained.
  3. Create a written owner-and-proof map from Acentra Health intake through first delivered service.

JNY-WV-04

Choosing a provider, delivery model, or start

Compare Traditional and Personal Options delivery, verify providers or workers, and close readiness gaps.

Read the step-by-step guides
  1. Separate IDDW program eligibility and enrollment from the delivery model used for applicable services.
  2. Use the official provider listing and determine whether traditional or applicable Personal Options delivery is ready.
  3. Separate West Virginia Medicaid fee references from the person's approved plan, authorization, and delivery readiness.

JNY-WV-06

Urgent need, crisis, abuse concern, or service breakdown

Address safety, setting-specific reporting, reassessment, and correction.

Read the step-by-step guides
  1. Use 911 for immediate danger, 988 for crisis support, and the Acentra Health or IDDW emergency route for disability-service follow-up.
  2. Use West Virginia's age-, allegation-, and setting-specific protective route and separately correct IDDW service delivery.
  3. Document changed need, failed supports, or risk and request the exact IDDW, plan, authorization, or provider correction required.

Provider evidence

Listing is not availability

These examples demonstrate the evidence standard. They are not recommendations. Directly verify service, geography, license when applicable, current capacity, safeguards, staffing, quality, and individual fit.

Official listing example

West Virginia IDDW provider search

Listed service: Lists providers by region and service type

Area: Verify service, geography, capacity, acceptance, safeguards, staffing, schedule, quality evidence, and fit directly

Official listingCheckedAccepting inquiriesUnknownActual openingUnknownQuality / fitNot evaluated

Open the official source

Official listing example

IDDW Case Management

Listed service: Coordinates person-centered planning, plan approvals and revisions, resources, provider choice, monitoring, and Personal Options assistance

Area: Assignment or referral does not prove authorization, provider or worker readiness, schedule, or start

Official listingCheckedAccepting inquiriesUnknownActual openingUnknownQuality / fitNot evaluated

Open the official source

Official listing example

West Virginia Personal Options

Listed service: Applicable waiver participants may carry employer responsibilities with fiscal-employer-agent support

Area: Program choice is not worker clearance, payroll readiness, authorization, backup coverage, or first service

Official listingCheckedAccepting inquiriesUnknownActual openingUnknownQuality / fitNot evaluated

Open the official source

Transparency

West Virginia official-source register

SourceOwnerStatusCheckedReview
Start the West Virginia IDDW application West Virginia Bureau for Medical Servicescurrent official application, Acentra, approved-psychologist, medical, financial, capacity, provider, service, and follow-up route2026-07-29monthly
Open West Virginia IDDW policy and forms West Virginia Bureau for Medical Servicescurrent official IDDW application, policy, freedom-of-choice, grievance, and reporting form route2026-07-29monthly
Review the approved July 2025 West Virginia IDDW waiver West Virginia Bureau for Medical Servicescurrent official July 1, 2025 approved IDDW waiver and approval-letter route2026-07-29monthly
Apply for West Virginia Medicaid West Virginia Bureau for Medical Servicescurrent official WV PATH, county office, hotline, paper, and Medicaid application route2026-07-29monthly
Review West Virginia IDDW member and provider information West Virginia Bureau for Medical Servicescurrent official member handbook, case management, provider review, authorization, residential-opening, EVV, and Personal Options resource route2026-07-29monthly
Review West Virginia IDDW case-management and service responsibilities West Virginia Bureau for Medical Servicescurrent official case-management, planning, budget, authorization, provider, and member-responsibility route2026-07-29monthly
Find a West Virginia IDDW provider West Virginia Bureau for Medical Servicescurrent official IDDW provider-search route; listing is not availability or quality evidence2026-07-29monthly
Review West Virginia Personal Options West Virginia Bureau for Medical Servicescurrent official participant-directed Personal Options, employer, fiscal-employer-agent, worker, and budget resource route2026-07-29monthly
Open current West Virginia IDDW rates West Virginia Bureau for Medical Servicescurrent official IDDW rate route; a rate is not an individual budget, authorization, or payment guarantee2026-07-29monthly
Request West Virginia Division of Rehabilitation Services West Virginia Division of Rehabilitation Servicescurrent official youth-and-adult vocational-rehabilitation information and service-entry route2026-07-29monthly
Apply for Social Security disability benefits Social Security Administrationcurrent official federal disability-benefit application route2026-07-29monthly
Find West Virginia adult residential and support services West Virginia Bureau for Social Servicescurrent official adult-support referral and limited-availability residential route2026-07-29monthly
Find West Virginia adult guardianship and decision-support help West Virginia Department of Human Servicescurrent official county-office, adult-services, guardianship, health-care-surrogate, benefit, complaint, and centralized-intake route; qualified legal help remains necessary2026-07-29monthly
Use the West Virginia IDDW notice and fair-hearing route West Virginia Bureau for Medical Servicescurrent official medical, financial, service, closure, notice, and Medicaid fair-hearing framework; the complete notice controls2026-07-29monthly
Use West Virginia 988 and crisis support West Virginia Bureau for Behavioral Healthcurrent official free, confidential, 24/7 call-or-text 988 crisis-support route2026-08-17monthly
Report abuse or neglect in West Virginia West Virginia Department of Human Servicescurrent official 24-hour centralized child-and-adult abuse-or-neglect reporting route2026-07-29monthly
Use West Virginia IDDW grievance and incident forms West Virginia Bureau for Medical Servicescurrent official IDDW grievance, abuse-or-neglect, policy, and form route2026-07-29monthly