Urgent need, crisis, abuse concern, or service breakdown
Get immediate West Virginia crisis help
Use 911 for immediate danger, 988 for crisis support, and the Acentra Health or IDDW emergency route for disability-service follow-up.
Official sources checked 2026-07-29
Start here
Use West Virginia 988 and crisis supportBefore you start
- Location, immediate danger, urgent medical facts, behavioral facts, intellectual or developmental disability, communication needs, medications, allergies, decision-maker, crisis plan, current supports, and callback number.
Who to contact
Use the Acentra Health, IDDW, Medicaid, Case Manager, provider or Personal Options fiscal-employer agent, complete-notice appeal route, crisis service, or setting-specific protective-report route that owns this step.
Open the West Virginia IDDW application and Acentra instructions
Step by step
- Call 911 for immediate danger or urgent medical need.
- Call or text 988 for crisis support; use the Acentra Health, IDDW, or 211 route for disability-service or emergency-preparedness help.
- Notify the Case Manager and provider when safe and request documented follow-up.
Expected next
Emergency response, crisis consultation, resource routing, safety plan, reassessment, or named next step.
Save this proof
Contact times, responders, instructions, plan, notifications, and follow-up records.
If this stalls or the answer is no
Escalate according to current risk; do not wait for a routine eligibility, evaluation, planning, or provider process.
Beyond Childhood planning aid
Get immediate West Virginia crisis help checklist
A Beyond Childhood planning aid derived from the cited official sources.
- Owner and program
- Date started
- Documents supplied
- Written result
- Open dependency
- Next event and date
- Escalation contact
Derived from Use West Virginia 988 and crisis support, Use West Virginia IDDW grievance and incident forms
Official resources
Limits
911, 988, Acentra, IDDW, the provider, and protective services are different routes. Crisis contact does not change medical or financial eligibility, capacity, enrollment, or authorization.
Beyond Childhood’s checklists and prompts are planning aids derived from official sources. They are not official forms, legal advice, eligibility decisions, or guarantees of funding, capacity, quality, or service.