Wisconsin public guide · Official sources checked July 29, 2026Sources · Report a correction
Beyond ChildhoodWisconsin human help

A parent-first guide to Wisconsin adult services

Turn Wisconsin’s DD system into the next action you can complete.

Choose the situation that fits. Every action shows where to start, what to prepare, what happens next, what proof to save, and who to contact when progress stops.

No accountNo answers transmitted or savedOfficial sources firstNot an eligibility decision
Immediate danger? Call 911. For mental-health, emotional, substance-use, or suicide-related crisis help, use the county crisis line or call or text 988. Report suspected abuse, neglect, self-neglect, or financial exploitation of an adult at risk through Wisconsin’s official county Adult Protective Services route.

Human help at any point

Find an ADRC or Tribal ADRS

Wisconsin’s Aging and Disability Resource Centers and Tribal Aging and Disability Resource Specialists provide the public entry route for adult long-term-care information, functional screening, Medicaid coordination, enrollment counseling, and program choice.

Find an ADRC or Tribal ADRS

Build a Wisconsin action plan

Which situation is closest?

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All six Wisconsin starting situations

JNY-WI-01

Not started or approaching school exit

Open the adult long-term-care route, build the record, and connect school and DVR work.

Read the step-by-step guides
  1. Contact the local ADRC or Tribal ADRS and ask to begin adult long-term care eligibility and enrollment.
  2. Organize records for the Long-Term Care Functional Screen without assuming that an autism diagnosis alone establishes program eligibility.
  3. Use the school transition plan, contact adult long-term care around age 17½, and complete the Wisconsin DVR referral when employment help is wanted.

JNY-WI-02

Functional, financial, or parallel supports are unresolved

Complete the screen and Medicaid work while benefits, health, and housing continue.

Read the step-by-step guides
  1. Participate in the Long-Term Care Functional Screen and correct material errors before relying on the result.
  2. Use the Medicaid application route identified for the person's disability and long-term-care circumstances and answer verification requests.
  3. Work on Social Security, adult health transition, and housing in parallel without treating one route as proof of another.

JNY-WI-03

An eligibility or enrollment result arrived

Separate every determination and make an informed program choice.

Read the step-by-step guides
  1. Separate the functional screen, Medicaid financial result, enrollment counseling, program choice, plan or budget, authorization, provider, and start.
  2. Use enrollment counseling to compare managed Family Care, Partnership, or PACE with self-directed IRIS before enrolling.
  3. Read every eligibility or enrollment notice and use the decision-specific route for missing information, correction, or appeal.

JNY-WI-04

Choosing services, providers, payment, or a start

Compare managed and self-directed models and verify every operational layer.

Read the step-by-step guides
  1. Compare the MCO care-team and network model, optional self-directed supports within managed care, and IRIS participant-directed responsibilities.
  2. Use the applicable MCO directory or IRIS worker and vendor route, then verify capacity, qualification, safeguards, and fit directly.
  3. Separate MCO capitation, the member-centered plan or IRIS individual budget, service authorization, provider or worker readiness, and actual start.

JNY-WI-05

A decision is adverse or decision support is needed

Use the correct MCO, IRIS, benefits, and decision-support routes.

Read the step-by-step guides
  1. Use the MCO notice and Family Care, Partnership, or PACE appeal route for a denial, reduction, or termination.
  2. Use the IRIS-specific grievance route for dissatisfaction and the notice-specific appeal route for an adverse benefit determination.
  3. Keep Social Security work moving while documenting the adult's choices and considering voluntary supported decision-making.

JNY-WI-06

Urgent need, crisis, abuse concern, or service breakdown

Address immediate safety, then document and correct the system failure.

Read the step-by-step guides
  1. Call 911 for imminent danger or a medical, police, or fire emergency; otherwise use the county crisis line or call, text, or chat 988.
  2. Use the county or after-hours adult-protective-services route while separately addressing MCO, IRIS, or provider failure.
  3. Document changed needs, failed supports, and risk and request the specific screen, plan, budget, authorization, provider, or crisis action.

Provider evidence

Listing is not availability

These examples demonstrate the evidence standard. They are not recommendations. Directly verify service, geography, license when applicable, current capacity, safeguards, staffing, quality, and individual fit.

Official listing example

Selected MCO provider directory

Listed service: Candidates in the MCO network for the exact planned service

Area: Verify current capacity, acceptance, safeguards, staffing, quality, authorization, and fit

Official listingCheckedAccepting inquiriesUnknownActual openingUnknownQuality / fitNot evaluated

Open the official source

Official listing example

IRIS consultant and fiscal-employer routes

Listed service: Support for allowed providers, vendors, and participant-hired workers

Area: Verify plan, budget, qualification, onboarding, payment, backup, and start

Official listingCheckedAccepting inquiriesUnknownActual openingUnknownQuality / fitNot evaluated

Open the official source

Official listing example

2026 MCO scorecards

Listed service: Comparative MCO staffing, turnover, member-experience, and quality information

Area: A scorecard informs organization choice but does not prove provider availability or individual fit

Official listingCheckedAccepting inquiriesUnknownActual openingUnknownQuality / fitNot evaluated

Open the official source

Transparency

Wisconsin official-source register

SourceOwnerStatusCheckedReview
Find an ADRC or Tribal ADRS Wisconsin Department of Health Servicescurrent statewide entry route2026-07-29monthly
Adult disability programs and services Wisconsin Department of Health Servicescurrent2026-07-29quarterly
Developmental disability definitions and resources Wisconsin Department of Health Servicescurrent state and federal definitions2026-07-29quarterly
Long-Term Care Functional Screen overview Wisconsin Department of Health Servicescurrent instructions2026-07-29monthly
Long-Term Care Functional Screen eligibility results Wisconsin Department of Health Servicescurrent level-of-care instructions2026-07-29monthly
Medicaid programs and application routes for people with disabilities Wisconsin Department of Health Servicescurrent2026-07-29monthly
Apply for Family Care, Partnership, or PACE Wisconsin Department of Health Servicescurrent ADRC enrollment route2026-07-29monthly
Family Care, Partnership, and PACE member help Wisconsin Department of Health Servicescurrent 2026 scorecards and rights routes2026-07-29monthly
Being a Full Partner in Family Care and Partnership Wisconsin Department of Health Servicescurrent planning and self-direction guidance2026-07-29quarterly
Family Care managed care organizations Wisconsin Department of Health Servicescurrent MCO and region information2026-07-29monthly
Family Care MCO capitation rates Wisconsin Department of Health Servicescurrent MCO payment authority2026-07-29monthly
File an appeal with a Family Care MCO Wisconsin Department of Health Servicescurrent appeal route and forms2026-07-29monthly
Enroll in IRIS Wisconsin Department of Health Servicescurrent ADRC enrollment route2026-07-29monthly
IRIS manuals, service-plan policy, and participant resources Wisconsin Department of Health Servicescurrent waiver and operational resources2026-07-29monthly
IRIS forms, grievances, appeals, and budget requests Wisconsin Department of Health Servicescurrent forms and rights materials2026-07-29monthly
IRIS help, consultant agencies, and fiscal employer agents Wisconsin Department of Health Servicescurrent contact directory2026-07-29monthly
Apply for Wisconsin DVR services Wisconsin Department of Workforce Developmentcurrent application and alternate formats2026-07-29monthly
Wisconsin transition process and responsibilities Wisconsin Departments of Workforce Development, Public Instruction, and Health Servicescurrent coordinated transition guide2026-07-29quarterly
Youth health transition resources Wisconsin Department of Health Servicescurrent2026-07-29quarterly
Apply for Social Security disability benefits Social Security Administrationcurrent federal application route2026-07-29monthly
Supported Decision-Making Agreement Wisconsin Department of Health Servicescurrent official form in English, Arabic, and Spanish2026-07-29quarterly
Report adult abuse, neglect, or exploitation Wisconsin Department of Health Servicescurrent county and after-hours routes2026-07-29monthly
Wisconsin crisis contacts, county lines, 988, and 911 Wisconsin Department of Health Servicescurrent statewide and county crisis routes2026-07-29monthly
Housing assistance programs for people with disabilities Wisconsin Department of Health Servicescurrent route guidance; local availability varies2026-07-29quarterly