Urgent need, crisis, abuse concern, or service breakdown
Request reassessment or an exception
Document changed needs, failed supports, and risk and request the specific ONA review, ISP change, exception, authorization, provider correction, or crisis action.
Official sources checked 2026-07-29
Start here
Ask for an exception to I/DD service limitsBefore you start
- Current ONA and service group when applicable, ISP and authorization, dated change summary, incidents, hospital or crisis contacts, caregiver changes, failed staffing, risks, requested response, and backup needs.
Who to contact
Start with the local Community Developmental Disabilities Program. After eligibility, use the chosen CDDP services coordinator or Support Services Brokerage personal agent. For an adverse action, use the exact notice and the current complaint or hearing route.
Step by step
- Send a concise dated change-and-risk summary to the services coordinator or personal agent.
- Request the specific ONA review, ISP change, exception to service-group hours or other limit, authorization, provider correction, or crisis action.
- Ask for an interim safety plan, written result or notice, named owner, and next-event date.
Expected next
An urgent contact, reassessment, service-group review, ISP or exception action, authorization response, crisis referral, corrective response, or notice.
Save this proof
Change summary, delivery proof, incident and medical records, contacts, interim plan, ONA, ISP changes, exception request, and notices.
If this stalls or the answer is no
Use 911 or 988 for immediate danger; otherwise escalate through case management and ODDS and preserve complaint and hearing routes.
Beyond Childhood planning aid
Request reassessment or an exception checklist
A Beyond Childhood planning aid derived from the cited official sources.
- Owner and program
- Date started
- Documents supplied
- Written result or confirmation
- Current open dependency
- Next event and date
- Escalation contact
Derived from I/DD case management, Oregon Needs Assessment, and service groups, Oregon Needs Assessment resources and result questions, Complaints about Oregon I/DD services, Ask for an exception to I/DD service limits, Oregon 988 and behavioral-health crisis response
Official resources
Limits
A reassessment or exception request does not guarantee a different ONA, service group, plan, hours, authorization, provider, staffing, or start.
Beyond Childhood’s checklists and prompts are planning aids derived from official sources. They are not official forms, legal advice, eligibility decisions, or guarantees of funding, capacity, quality, or service.