Hawaii action guide · Verified July 29, 2026
Beyond Childhood · Hawaii NavigatorReport a correction

Urgent need, crisis, abuse concern, or service breakdown

Report suspected harm and correct the service

Use Hawaii's vulnerable-adult and setting-specific protective route and separately correct DDD service delivery.

Official sources checked 2026-07-29

Start here

Report suspected harm to Hawaii Adult Protective Services

Before you start

  • Immediate safety facts, age, location and setting, adult at risk, alleged harm, people involved, dates, witnesses, evidence, communication needs, plan and staffing facts, and callback information.

Who to contact

Use the DDD Intake Office, DDD, Medicaid, Case Manager, provider or Consumer-Directed fiscal agent, complete-notice appeal route, crisis service, or setting-specific protective-report route that owns this step.

Find the Hawaii DDD Intake Office

Step by step

  1. Call 911 if harm is occurring now.
  2. Use Hawaii Adult Protective Services' official online or telephone route for suspected abuse, neglect, or exploitation of a vulnerable adult; separately use the applicable facility, provider, or law-enforcement route when required.
  3. Notify the Case Manager and applicable provider or incident owner when safe, and request a separate service correction.

Expected next

Protective response, report confirmation, safety action, investigation, incident review, service correction, or reassessment.

Save this proof

Report confirmation, evidence log, contacts, safety plan, incident records, and corrective plan.

If this stalls or the answer is no

Escalate immediate risk to 911; follow up separately with the protective owner, Case Manager, and DDD Intake Office.

Beyond Childhood planning aid

Report suspected harm and correct the service checklist

A Beyond Childhood planning aid derived from the cited official sources.

  • Owner and program
  • Date started
  • Documents supplied
  • Written result
  • Open dependency
  • Next event and date
  • Escalation contact

Derived from Review Hawaii Consumer-Directed service options, Report suspected harm to Hawaii Adult Protective Services, Review current Hawaii waiver provider standards and reporting policies

Official resources

Limits

Adult Protective Services, facility or provider reporting, law enforcement, DDD incident review, formal appeal, service concern, and service correction are separate routes.

Beyond Childhood’s checklists and prompts are planning aids derived from official sources. They are not official forms, legal advice, eligibility decisions, or guarantees of funding, capacity, quality, or service.

Checked sources

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