Colorado action guide · Verified July 29, 2026
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Urgent need, crisis, mistreatment concern, or service breakdown

Report mistreatment and separately correct failed service

Report suspected mistreatment or self-neglect to the county Adult Protective Services intake while separately addressing provider or program failure.

Official sources checked 2026-07-29

Start here

Colorado Adult Protective Services

Before you start

  • Adult's location, immediate safety, observable facts, dates, injuries or risks, alleged responsible person if known, witnesses, current services, and failed safeguards.

Who to contact

Use the official destination above, the Case Management Agency for the person's county, the Health First Colorado Member Contact Center, or the exact contact on the controlling notice. Ask which agency owns the step.

Find the Case Management Agency for your county

Step by step

  1. For immediate danger call 911.
  2. Use the official county APS intake for suspected mistreatment or self-neglect; mandatory reporters must also follow Colorado's law-enforcement requirement when it applies.
  3. Separately notify the case manager and provider and use the applicable grievance or appeal route.

Expected next

An APS or law-enforcement response when applicable plus a separate service complaint, corrective action, or documented next event.

Save this proof

Report details and case number if supplied, incident records, service complaint, delivery proof, responses, and corrections.

If this stalls or the answer is no

Follow APS, law-enforcement, CMA, HCPF, provider, and appeal routes separately; one does not replace another.

Beyond Childhood planning aid

Report mistreatment and separately correct failed service checklist

A Beyond Childhood planning aid derived from the cited official sources.

  • Owner and program
  • Date started
  • Documents supplied
  • Written result or confirmation
  • Current open dependency
  • Next event and date
  • Escalation contact

Derived from Health First Colorado and CHP Plus grievance form, Colorado Adult Protective Services

Official resources

Limits

APS information is confidential and the reporting party may not receive follow-up. Protective reporting, provider correction, grievance, and appeal are separate processes.

Beyond Childhood’s checklists and prompts are planning aids derived from official sources. They are not official forms, legal advice, eligibility decisions, or guarantees of funding, capacity, quality, or service.

Checked sources

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