Washington action guide · Verified July 29, 2026
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Urgent need, crisis, abuse concern, or service breakdown

Report abuse or neglect and separately correct failed service

Use the setting- and age-appropriate protective-report route while separately addressing DDCS or provider failure.

Official sources checked 2026-07-29

Start here

Report abuse and neglect involving a person with I/DD

Before you start

  • Person's location, age, setting, immediate safety, observable facts, dates, injuries or risks, alleged responsible person if known, witnesses, current services, and failed safeguards.

Who to contact

Use the official destination above, the assigned DDCS case manager, a DDCS office, the county Service and Information Request line, or the exact contact on the controlling Planned Action Notice. Ask which unit owns the step.

Find an official DDCS office

Step by step

  1. For a crime, physical or sexual abuse, or life-threatening situation call 911.
  2. For an adult in the community use APS; for a facility or supported living use the Complaint Resolution Unit; for a child use the published child-protection route.
  3. Separately notify the case manager and provider and use complaint, ombuds, or appeal routes according to the service issue.

Expected next

A protective response when applicable plus a separate service complaint, safety plan, corrective action, or documented next event.

Save this proof

Report details and case number if supplied, incident records, service complaint, delivery proof, responses, and corrections.

If this stalls or the answer is no

Use Adult Protective Services for a community-based adult concern, the Complaint Resolution Unit for a facility or supported-living concern, and the published child-protection route for a child; keep DDCS, provider, ombuds, and appeal work separate.

Beyond Childhood planning aid

Report abuse or neglect and separately correct failed service checklist

A Beyond Childhood planning aid derived from the cited official sources.

  • Owner and program
  • Date started
  • Documents supplied
  • Written result or confirmation
  • Current open dependency
  • Next event and date
  • Escalation contact

Derived from How to file a complaint with DDCS, Report abuse and neglect involving a person with I/DD, Office of Developmental Disabilities Ombuds

Official resources

Limits

The correct reporting route depends on age, setting, allegation, and mandatory-reporter status. Protective reporting, provider correction, complaint, and appeal are separate processes.

Beyond Childhood’s checklists and prompts are planning aids derived from official sources. They are not official forms, legal advice, eligibility decisions, or guarantees of funding, capacity, quality, or service.

Checked sources

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