Rhode Island action guide · Verified July 29, 2026
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Urgent need, crisis, abuse concern, or service breakdown

Report abuse and separately correct failed service

Use the 24-hour BHDDH Quality Assurance hotline for suspected abuse, neglect, mistreatment, exploitation, or a serious incident and separately correct the failed service.

Official sources checked 2026-07-29

Start here

Report abuse or a serious incident

Before you start

  • Person's location and setting, immediate safety, observable facts, dates, injuries or risks, alleged responsible person if known, witnesses, current services, and failed safeguards.

Who to contact

Start with the BHDDH Eligibility Unit or assigned conflict-free case manager. Use the complete notice for an appeal and the BHDDH Quality Assurance hotline or 911 for the applicable safety route.

Contact the BHDDH Division of Developmental Disabilities

Step by step

  1. For immediate danger or a suspected crime requiring emergency response, call 911.
  2. Call the BHDDH QA hotline at 401-462-2629; it operates 24 hours a day.
  3. Separately notify case management and the provider and use service-correction or appeal routes according to the issue.

Expected next

A QA or emergency response when applicable plus a separate safety plan, service correction, or documented next event.

Save this proof

Report details and number if supplied, incident records, separate service concern, proof, responses, and corrections.

If this stalls or the answer is no

If unsure whether the issue must be reported, call the QA hotline and ask while preserving the separate service and appeal records.

Beyond Childhood planning aid

Report abuse and separately correct failed service checklist

A Beyond Childhood planning aid derived from the cited official sources.

  • Owner and program
  • Date started
  • Documents supplied
  • Written result or confirmation
  • Current open dependency
  • Next event and date
  • Escalation contact

Derived from Report abuse or a serious incident, Know DD service rights

Official resources

Limits

QA reporting, law enforcement, provider correction, service concern, and appeal are separate processes. For adults age 60 or older, the Office of Healthy Aging may also have an applicable protective-services role.

Beyond Childhood’s checklists and prompts are planning aids derived from official sources. They are not official forms, legal advice, eligibility decisions, or guarantees of funding, capacity, quality, or service.

Checked sources

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