Urgent need, crisis, abuse concern, or service breakdown
Request urgent reassessment and plan correction
Document changed needs, failed supports, and current risk and ask the LME/MCO or care manager for the applicable reassessment, plan revision, crisis, or priority action.
Official sources checked 2026-07-29
Start here
LME/MCO DirectoryBefore you start
- Current plan and services, dated change summary, incidents, hospital or crisis contacts, caregiver changes, failed staffing, health and safety risks, requested response, and immediate backup needs.
Who to contact
Use the official destination above, the county-assigned LME/MCO, the contact on the controlling notice, or the program-specific help route cited here.
Step by step
- Send a concise dated change-and-risk summary to the care manager and LME/MCO.
- Request the specific reassessment, ISP revision, authorization, crisis, or waitlist action that applies.
- Ask for the owner, interim safety plan, written decision, and next-event date.
Expected next
An urgent contact, reassessment, revised plan, authorization action, crisis referral, written decision, or documented next event.
Save this proof
Change summary, delivery proof, incident and medical records, contacts, interim plan, assessments, and notices.
If this stalls or the answer is no
Use emergency routes for immediate danger; otherwise escalate through plan supervision and the Ombudsman after the plan cannot resolve the problem.
Beyond Childhood planning aid
Request urgent reassessment and plan correction checklist
A Beyond Childhood planning aid derived from the cited official sources.
- Owner and date started
- Documents or information supplied
- Confirmation or notice
- Current status
- Next event and date
- Escalation contact
Derived from NC Innovations Waiver, NC Medicaid 1915(i) Questions and Answers, North Carolina Innovations Clinical Coverage Policy 8-P, North Carolina Crisis Services
Official resources
Limits
Urgency does not guarantee waiver enrollment, a particular service amount, provider capacity, or start date.
Beyond Childhood’s checklists and prompts are planning aids derived from official sources. They are not official forms, legal advice, eligibility decisions, or guarantees of funding, capacity, quality, or service.